TERMS & CONDITIONS
Claims - FDA Statement:
Information within this site is for educational purposes only. Statements on this site have not been evaluated by the U.S. Food & Drug Administration. Products and information on this site are not intended to diagnose, treat, cure, or prevent any disease. Sunfood representatives are not medical doctors and cannot give medical advice.
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT:
Visitors may post reviews, comments, photos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Sunfood Corporation reserves the right (but not the obligation) to remove or edit such content, but may not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant Sunfood Corporation a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Sunfood Corporation and sublicensees the right to use the name that you submit in connection with such content, if they choose. By submitting a product review you agree Sunfood has requested and been granted permission to use the product review as a clinical trial. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Sunfood Corporation for all claims resulting from content you supply. Sunfood Corporation has the right but not the obligation to monitor and edit or remove any activity or content. Sunfood Corporation takes no responsibility and assumes no liability for any content posted by you or any third party.
Mobile Program Terms of Service:
Sunfood
Mobile Message Service Terms and Conditions
The Sunfood mobile message service (the "Service") is operated by Sunfood (“ Sunfood ”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides transactional messages: updates, alerts, and information (e.g., order updates, account alerts, etc.) and promotional messages: promotions, specials, and other marketing offers (e.g., cart reminders) from Sunfood via text messages through your wireless provider to the mobile number you provided. Message frequency varies. Text the single keyword command STOP to +1 (833) 773-0489
You'll receive a one-time opt-out confirmation text message. If you have subscribed to other Sunfood mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to +1 (833) 773-0489 or email support@sunfood.com
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Discount Coupons:
Sunfood Coupon Codes exclude Bulk, sale and closeout items. Only one code may be used at a time on any order.
Order Cancellation:
If you wish to cancel an order we will do our best to make the cancellation prior to shipment. We are unable to cancel, revise or recall an order once it has shipped.
Return Policy:
If you have a concern with any of our products, please call customer service at 1-888-729-3663 or 619-596-7979 or use our contact form.
We will be happy to provide usage assistance and discuss all your options with you.
Please call or e-mail for prior approval (RMA Number) before returning any items. If products are returned without prior approval, a restocking fee between 20% and 100% will apply at Sunfood’s sole discretion.
Any product may be returned unopened and unused for any reason within 30 days and a refund or credit will be provided for the purchase price of the product. Returns will not be accepted without prior approval. Customer pays for return shipping. Credit will be given after the product is returned and inspected. Sorry, but refunds, credits or exchanges will not be granted after 30 days and/or without proof of purchase.
This return policy applies to orders purchased directly through Sunfood. If you purchased a Sunfood product at a retail store or other resale location, please contact the seller regarding your return.
We 100% guarantee the purity and freshness of our products from spoilage before the best by date when stored properly as well as delivery of goods free of damages to product or packaging during or prior to transit. Items damaged by customers upon or after receipt will not be returnable.
Please direct all prior approved returns to:
Sunfood
Attention: Returns / (RMA #)
1830 Gillespie Way
Suite 101
El Cajon, CA 92020
BULK PRODUCTS: QUALITY STATEMENT & RETURN POLICY:
Sunfood Superfoods maintains the highest quality standards of Raw, Organic & Wild Crafted Superfoods in today’s Natural Food market. Our products are sourced from local farms across the world where the products flourish naturally, without the risk of GMO contamination, or the use of harmful pesticides, herbicides and products thereof.
- Due to the 100% unprocessed, raw nature of our bulk products, you may discover some of nature’s small gifts inside your purchase including: Twigs, Leaves, Small Rocks, Dirt, and other naturally occurring elements of the environment. All products undergo a strict quality control process which includes a thorough washing at their point of origin, however it is sometimes difficult to catch all particles.
- Due to the size and nature of Bulk Products, we are unable to accept returns. Please contact your Sunfood customer service representative prior to your purchase to address questions or concerns.
- Bulk items are excluded from site wide sales, free shipping discounts, and international shipping discounts.
Thank you for your continued support & being a part of our Sunfood Family!